Wireless Solution Training

Training on your wireless solution will take several forms.

• Online training
• In-house training
• Training levels
  • Admin (technical)
  • End-user (non-technical)
• Access point installation
• Access point configuration & updates
• Wireless router configuration & updates
• Configuring access and administration

note: The points above are just a basic high-level outline of some areas that training can touch on.

Actual training would also touch on specific areas of your own installation, as well as in-depth use and configuration of any software and hardware items, or even as specific a deep-dive as required.

• Daily administration of the system
• Best practices for your solution
• Software use and updating
• Adding users and provisioning them
• Restricting user access
• Allowing for temporary access
  • temporary workers
  • visiting sales people
  • visiting guests
  • restricting access (part-time access)
• Troubleshooting the network
• Knowing when an upgrade is needed
• When to add access points
• Quality of service - determining when there's an issue